It’s perhaps not common knowledge among pet owners, but all practising vets are also duty bound to complete at least 35 hours of training and development a year, while vet nurses must do a minimum of 15 hours. Each of these departments is a vital cog in the Vets Now wheel and every member of the support team is there to ensure customers and their pets receive the care and support they deserve, at the time they need it most, in addition to supporting the staff who provide it for them. In days gone by, most vets covered their out-of-hours shifts themselves. And, in my experience, it’s occasionally followed by angry accusations of profiteering and ripping off customers. That’s because our mission is to provide pet owners with the highest levels of emergency veterinary care, and we can’t do this with inexperienced or underqualified staff. It’s also important to provide context on why dedicated out-of-hours emergency and critical care services such as Vets Now actually exist. We use cookies to ensure that we give you the best experience on our website. 4.5 out of 5 stars. We strive to maintain the highest standards of client and patient care. Our dog had been very and his regular vet had tried everything to find out what was wrong with him. This is the pet emergency equivalent of 999 — and on a typical weekend day up to 40 call handlers and veterinary nurses answer the phones. Single Doctor S.A. PX w/ 30 acres RE & Residence! One analogy that comes to mind is that of emergency plumbers. Providing a first-class pet emergency service – how your fees are spent. Yet, the “payoff” of having a wonderful horse in your life is, well, priceless. Patient Referral Forms ; Emergency and Critical Care Direct Transfer; Telemedicine Consult Form; Brochure … My dog needed an ultrasound so I went to Upstate Veterinarian Specialties in Latham NY where my regular vet referred me to. Find out how your pet can help. We’ll also give you £25 off treatment at our clinics and hospitals. It’s a question emergency and critical care vets like me are asked all the time. This working pattern inevitably results in fatigue and can leave vets predisposed to making errors of judgement. Please help us by taking a few minutes to let us know how we are doing. But it does provide our vets and vet nurses with state-of-the-art diagnostic tools that allow them to assess a pet’s medical problems as quickly as possible. 152 Sparrowbush Road, Latham, New York 12110 Phone: 518.783.3198 Fax: 518.783.3199 ... Veterinary Social Work Support; Medication Refills; Our Charitable Fund; Client Testimonial; Payment Options; Visitation Policy; Back; Referring Veterinarians. Because of the potentially complex nature of emergency veterinary work, all of our clinics must have a minimum level of medical equipment. Only 15% of animal hospitals in the US and Canada are AAHA accredited and we’re one of them! They will be able to fully discuss the risks and benefits associated with any alternative plans so they can support pet owners to make an informed decision. But it also helps the veterinary team as they no longer have to work every minute of every day. Laura is Vets Now’s professional standards director and is responsible for driving clinical and professional standards across our out-of-hours clinics. Registered office address-C/O Pinsent Masons Llp, 13 Queens Road, Aberdeen, Scotland, AB15 4YL Only 15% of animal hospitals in the US and Canada are AAHA accredited and we’re one of them! Additional Payment Options & Resources. 2 reviews of Upstate veternarian Specialties "The Veterinarians and staff are very compassionate, professional be and knowledgeable. Get Directions. Emergency vet weighs up the benefits, paid far less than their counterparts in comparable professions. I did it myself, and sometimes it involved nothing more than answering a few phone calls, while on other occasions I’d end up working all night and the following day, or all weekend.